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What menu888 Does With Your Personal Information

This Privacy Policy tells you exactly what personal information menu888 collects from your account, how we use it, and who we share it with. Access to the platform depends on local law and is available where local law permits.

Account data handled with carePayment activity kept privateYour right to access and update your dataCookie use disclosed clearlyContact us anytime to request changes
menu888 What menu888 Does With Your Personal Information
HOW WE PROTECT YOU

Our Approach to Data Handling and Account Security

Data Storage and Retention

Your account records — including payment history from Touch 'n Go eWallet and GrabPay — are stored on secured servers. We keep data only for as long as legally required and operationally necessary.

Cookies and Session Tracking

We use cookies to keep your session active, remember your preferences, and improve how the platform performs on your device. You can adjust cookie settings through your browser at any time.

Account Security Measures

Access to your account is protected by your login credentials and an OTP sent to your registered number. We never ask for your password through chat, email or any other channel.

Your Right to Access and Correct Data

You can request a copy of the personal data we hold, ask us to correct inaccuracies, or query how your Boost or GrabPay payment records are stored — reach us via live chat or email.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Start a live chat session directly from the menu888 site. Our team can help with data access requests, correction queries and account privacy concerns.
Email Support Send your privacy request or data correction query to our support email. Include your registered account details so we can locate your records quickly.
Account Help Centre Log into your account and head to the Help section for step-by-step guidance on submitting a data access request or updating your personal information.

Common Questions About Your Privacy on menu888

Here are the questions we hear most often about how menu888 handles your personal data. If your question is not covered here, reach us through live chat or our support email.

We collect your name, email, contact number and date of birth during registration. We also record device data, IP address and transaction history tied to your account wallet.

We share data only where necessary to complete a service — for example, with the payment processor handling your Touch 'n Go eWallet or Boost transaction. We do not sell your information.

We retain account records for as long as your account is active and for a period after closure, as required by applicable law. Payment transaction records follow the same retention schedule.

Yes. Contact our support team via live chat or email with your registered account details. We will confirm your identity and provide the requested information within a reasonable timeframe.

Log into your account and update your details directly in the account settings, or contact live chat if you need help correcting information that cannot be changed from your profile page.

We use cookies to maintain your session and remember your preferences. You can manage or disable cookies through your browser settings, though some platform features may not work as expected without them.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.