Verify Your menu888 Account
Account verification is how we keep your balance secure and make sure withdrawals reach you and nobody else. The process is straightforward: we check that the identity on your account matches the wallet registered to your name. You only go through this once, and after it clears, future withdrawals move faster through the queue. Think of it as linking your real wallet
identity to your account so there is no friction at cashout time. Our support team can walk you through any document question during the process — access is available where local law permits.
- Submit your ID — Upload a clear photo of your Malaysian identity card through the verification section in your account settings.
- Match wallet details — Confirm that your Touch 'n Go eWallet, Boost or GrabPay account name matches the name on your ID.
- Wait for review — Our team reviews the submission. You will receive a notification inside your account once the check is complete.
- Verification complete — Once approved, your account is fully unlocked for withdrawals and your wallet is tied securely to your profile.